FREQUENTLY ASKED QUESTIONS

Our Team is flexible. We are willing to learn the software of your choice, whether for property management, bookkeeping, accounting, etc. 

For Property managers with no software yet, our VAs are trained to use Buildium, Appfolio, AirBnB, and Guesty, among others.

OutXource employees follow PTO and Vacation time policies. They are given 2-weeks of PTO and 6-paid holidays. VAs are required to provide a 1 to 2-week notice before taking time off except for emergencies. This is also by the law ensuring the welfare of our employees.

Do not worry, in case a VA is unable to work, we will provide you with an equally skilled VA for the duration of your VAs absence.