FREQUENTLY ASKED QUESTIONS
Got any questions for our team? We’ve put together some of the Most Frequently Asked Questions about the services we cover.
Businesses of all sizes can benefit from us, whether to access specialized skills they don’t have in-house, reduce costs, handle seasonal demand, speed up project delivery, or focus on their core strengths by delegating non-core tasks to external experts.
We have clients across USA, UK, Australia, Singapore and Philippines
No, there's no need for you to provide any equipment. We supply all necessary tools and a fully equipped workspace so your dedicated team can focus entirely on supporting your business.
OutXource 24/7 offers a smart, cost-effective alternative to hiring full-time, on-site staff. By outsourcing, you gain access to skilled professionals who handle your back-end operations efficiently—without the overhead costs of traditional employment. You only pay for productive time, allowing you to maximize both your budget and your business hours while focusing on growth and core activities.
We recommend that clients provide the necessary training for their team member. This includes sharing relevant information, materials, system access, and any specific guidelines. Doing so ensures that the output aligns precisely with your business processes, expectations, and standards—especially when it comes to accuracy and data integrity.
Our Team is flexible. We are willing to learn the software of your choice, whether for property management, bookkeeping, accounting, etc.
For Property managers with no software yet, our VAs are trained to use Buildium, Appfolio, AirBnB, and Guesty, among others.
OutXource employees follow PTO and Vacation time policies. They are given 2-weeks of PTO and 6-paid holidays. VAs are required to provide a 1 to 2-week notice before taking time off except for emergencies. This is also by the law ensuring the welfare of our employees.
Do not worry, in case a VA is unable to work, we will provide you with an equally skilled VA for the duration of your VAs absence.
